At ph378, your privacy matters. This Privacy Policy explains what personal data we collect when you use the ph378 platform, how we use and protect that data, and what rights you have as a ph378 player based in the Philippines. We are committed to handling your information responsibly and transparently.
This Privacy Policy applies to all personal data collected through the ph378 website, mobile platform, customer support channels, and any other ph378 services. It should be read alongside our Terms & Conditions.
ph378 does not sell your personal data to third parties. Your information is used solely to operate and improve the ph378 platform and to comply with our legal obligations.
Six core principles that guide how ph378 handles your personal data
ph378 uses industry-standard SSL encryption and secure server infrastructure to protect your personal data from unauthorised access, disclosure, or loss at every stage of processing.
As a ph378 player, you have the right to access, correct, and request deletion of your personal data at any time, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173).
We clearly explain what data we collect, why we collect it, and how long we keep it. No hidden data practices – ph378 believes you deserve to know exactly how your information is used.
ph378 never sells, rents, or trades your personal data to third-party marketers or data brokers. Your information stays within the ph378 ecosystem and trusted service partners only.
ph378 collects only the personal data that is strictly necessary to provide our services, verify your identity, process transactions, and comply with Philippine regulatory requirements.
ph378 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. Data is securely deleted when no longer needed.
ph378 complies with the Philippine Data Privacy Act of 2012 (RA 10173) and NPC regulations.
ph378 is an online gaming platform operating at ph378.net, providing casino games, sports betting, live dealer games, and related gaming services to eligible players in the Philippines. For the purposes of this Privacy Policy, ph378 acts as the data controller responsible for the personal data of registered players and platform visitors.
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
If you have any questions about this Privacy Policy or how ph378 handles your personal data, please contact our Data Protection Officer using the contact details provided in Section 15 of this Policy.
When you create a ph378 account, we collect the following personal data: full legal name, date of birth, Philippine mobile number, email address, and a username and password of your choosing. This information is required to create and manage your ph378 account.
To comply with Philippine anti-money laundering regulations and to verify your age and identity, ph378 may collect copies of government-issued identification documents such as a Philippine passport, driver's licence, SSS ID, PhilSys National ID, UMID, or PRC ID. We may also collect proof of address documents such as utility bills or bank statements.
When you make deposits or request withdrawals, ph378 collects payment-related information including your GCash number, PayMaya account details, or Philippine bank account details (bank name, account name, account number). ph378 does not store full credit card numbers. All financial data is processed through secure payment channels.
ph378 records your gaming activity on the platform, including game history, bet amounts, win/loss records, session duration, and responsible gaming tool usage. This data is used to operate the platform, resolve disputes, and fulfil regulatory reporting obligations.
When you access ph378, we automatically collect certain technical data including your IP address, device type, operating system, browser type and version, and general geographic location (city/region level). This data is used for security monitoring, fraud prevention, and platform optimisation.
If you contact ph378 customer support via live chat, email, or any other channel, we retain records of those communications to resolve your query and improve our service quality.
ph378 collects your personal data through the following means:
ph378 uses your personal data for the following purposes:
ph378 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
ph378 shares personal data with trusted third-party service providers who assist in operating the platform, including payment processors (GCash, PayMaya, Philippine banks), identity verification providers, cloud hosting providers, and customer support software providers. All service providers are contractually required to process personal data only on ph378's instructions and to maintain appropriate security standards.
ph378 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities where required by law or in response to a lawful request.
ph378 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is not shared with advertisers or data brokers.
In the event of a merger, acquisition, or sale of ph378 assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.
Cookies are small text files placed on your device when you visit the ph378 platform. ph378 uses cookies and similar technologies to operate the platform, remember your preferences, maintain your login session, and analyse platform usage.
You can manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph378 platform. Essential cookies cannot be disabled as they are necessary for the platform to operate.
ph378 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While ph378 takes all reasonable steps to protect your data, no internet transmission is completely secure. You are responsible for keeping your ph378 login credentials confidential. Contact us immediately if you suspect unauthorised access to your account.
ph378 retains your personal data for the following periods:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, ph378 will securely delete or anonymise the data.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph378:
To exercise any of these rights, please contact ph378's Data Protection Officer using the contact details in Section 15. ph378 will respond to all data rights requests within thirty (30) days of receipt.
Please note that some data rights requests may be subject to limitations where ph378 is required to retain data by law, such as anti-money laundering retention obligations. ph378 will explain any such limitations when responding to your request.
The ph378 platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gaming law. ph378 does not knowingly collect personal data from individuals under the age of 21.
If ph378 becomes aware that personal data has been collected from an individual under 21 years of age, we will immediately close the associated account, return any deposited funds, and delete the personal data in question. If you believe that a minor has registered on ph378, please contact our support team immediately.
ph378 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers located outside the Philippines (for example, cloud infrastructure providers), ph378 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with NPC requirements.
ph378 will not transfer your personal data to countries that do not provide an adequate level of data protection without implementing appropriate safeguards and, where required, obtaining your consent.
The ph378 platform may contain links to third-party websites or services. This Privacy Policy applies only to the ph378 platform and does not cover the privacy practices of any third-party websites. ph378 is not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
ph378 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The effective date at the top of this Policy will be updated whenever material changes are made.
Where changes are material, ph378 will notify registered players via email or platform notification prior to the changes taking effect. Your continued use of the ph378 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how ph378 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way ph378 handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with ph378's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for enforcing the Data Privacy Act of 2012.
ph378 takes all privacy complaints seriously and is committed to resolving them promptly and fairly. Your trust is important to us, and we will always work to address your concerns in good faith.
Your privacy and security are at the heart of everything we do at ph378. With robust data protection, fast GCash and PayMaya transactions, and a platform built for Filipino players, ph378 is the online gaming destination you can trust. Log in or explore our casino today.
21+ only. Gambling is addictive. Know when to stop. Play responsibly.